News

IT key to success of Scotland's diabetic retinopathy screening programme

19 June 2008

Siemens and NHS Scotland have announced the success of a national diabetic retinopathy screening service powered by Soarian, the company's workflow solution.

A year on from the programme go-live, the use of an IT system to automate procedures such as appointment booking and letter generation has successfully coordinated preventative screening appointments for up to 150,000 diabetic patients per year over a vast region of 30,888 square miles.

Diabetic retinopathy, if left untreated, is the leading cause of blindness in the working age population, but with appropriate ophthalmological intervention, can be prevented.

14 Health Boards across Scotland from NHS Western Isles to NHS Borders have been linked together over both acute and primary care sectors, enabling the smooth communication across all layers of the care continuum. More information is now instantly readily available, such as appointment information and patient results, increasing the speed of reporting times and reducing waiting periods.

“Having successfully implemented the new screening programme, the NHS in Scotland is now providing regular annual checks to people with diabetes across a huge geographical area integrated into wider diabetes care,” states Deirdre Evans, Director of the National Services Division, NHS National Services Scotland. “Soarian is delivering considerable benefits and it will have a significant impact on the quality of care for patients and the long term effects of diabetic retinopathy in Scotland.”

NHS Scotland decided to tackle the chronic condition of diabetic retinopathy by regularly screening diabetic patients. It wanted to introduce a single, national programme for screening, to cover a wide geographical area and cross the boundaries of Health Boards, hospitals, ophthalmology departments and private sector high street opticians if necessary. The project demanded a robust and flexible IT solution, to which the Soarian IT solution from Siemens provided the answer.

Now, a year on, both the Health Boards and patients have benefited from Soarian’s patient focused and process orientated approach. Manual administrative tasks such as appointment scheduling and letter writing have been reduced. Every diabetic patient over 12 years of age in Scotland on the database automatically receives a letter advising them to book an appointment, allowing them to choose when and where they want to attend. Soarian has also optimised the availability of the patient record, giving clinicians the ability to view a record remotely and refer it to another clinician elsewhere, useful if a second opinion is needed.

Deirdre Evans continued, “We faced a number of challenges along the way due to the diverse range of locations, remote access issues and the number of partners required to deliver the project, but the dialogue was good and Siemens addressed each issue professionally. In our case, Soarian had to be modified to meet specific requirements but its adaptability is one of its key strengths.”

 

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