News
NHS Supply Chain renews ecommerce and logistics contract with iSOFT
9 July 2008
iSOFT has won a contract extension with NHS Supply Chain to host its
ecommerce and logistics applications until 2010.
The contract extends the ten-year partnership with NHS Supply Chain,
which began with its predecessor NHS Logistics. Operated by DHL
Logistics, NHS Supply Chain manages over four million NHS orders a year
and aims to provide savings of over £1 billion to the NHS over ten
years.
Overseen by the NHS Business Services Authority, NHS Supply Chain
delivers equipment and supplies to 600 NHS hospitals, GP surgeries and
other healthcare organisations from six regional distribution centres.
Customers can order goods and services online from a catalogue of
500,000 different products ranging from medical and surgical supplies
and equipment to food, furniture, and office supplies. Its ecommerce
services include online trading, ordering, cataloguing, billing, and
forecasting.
iSOFT provides a fully hosted managed service and a dual data centre
operation offering total resilience. Applications are run in tandem at
two separate data centres to guarantee a disaster-tolerant solution.
The warehouse management and distribution applications are developed
and supported by IBA subsidiary iB Solutions under a separate contract.
Paul Richards, managing director of iSOFT UK and Ireland, said: “We
have an enviable record of providing a consistently reliable service
over many years. Importantly, the long-standing relationship with NHS
Supply Chain is built on a true partnership in which we constantly
review and develop our service model with the customer to ensure we
continually meet its evolving business requirements.”
Based in Alfreton in Derbyshire, NHS Supply Chain employs around
1,700 staff at eight locations. Each year, it supplies to over 250,000
NHS requisition points, delivers to over 10,000 locations, services
100,000 patients in their homes, and manages four million NHS orders
servicing 30 million order lines.
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